Shipping Cost: Shipping fee will be set according to net purchase price.
Shipping Time : 5 - 10 working days

We ship via EMS to from Korea to Singapore.

Shipping charges as follows:

We will need 2 to 5 working days to pack your order before shipping it. EMS Shipping usually takes 3 to 5 working days from Korea to destination. Hence, your order will take approximately 5 to 10 working days to reach you.  From time to time, there may be shipping delays due to national holidays, festive shopping or shipping peak periods.

Once your order leaves our warehouse, you will receive an email notification with the tracking number of your order. You may track your order via this EMS Tracking weblink.

Please note that there needs to be a person who will receive your order. There may be additional charges imposed by the delivery company for re-delivery should nobody be around to receive your package. These additional charges will be the responsibility of the customer. 

Once your parcel is collected by EMS, we will not be liable if your package is lost or damaged during shipping. Any claims for damages or loss in transit should be directed to EMS.

Returns / Exchanges

Please make sure you have selected the right options (e.g. size, colour and quantity) prior to completing the order.

Once the order is completed, it is assumed that the customer has agreed on our exchange/refund policy.

All exchanges and returns are handled at our warehouse in Korea.

Exchanges and Store Credit

We inspect every item before it is packed and shipped. We are committed to providing our customers with quality products and apologise if you have received a defective/faulty/incorrect item. In the unfortunate event that you have received a defective/faulty/incorrect item, please take clear photos of the defective/ faulty / incorrect item with tags intact (the whole item as well as close-ups) and the Delivery Order that came with your order and email to us by replying to the order confirmation email, within 2 days of receiving your parcel.

Exchanges will be done only if a defective/faulty/incorrect item has been sent to you.

The item must be in its original condition:

- tags intact;
- unused;
- unwashed;
- unaltered; and
- listed in the Delivery Order.

We apologise that exchanges for any defective / faulty / incorrect item which does not meet all these five conditions will be duly declined.

There may be a slight variation of +/-2cm in certain cases between the measurements stated and the actual item received. This variance is an acceptable variance and will not render the item to be considered to be defective/faulty/incorrect.

No other reasons for exchanges will be accepted.

A Store Credit will be given if the defective/faulty/incorrect item is out of stock. Store Credits are valid for 60 days should be used with your next purchase. It can only be used in one transaction, and any excess will not be refunded.

The shipping costs occurring from refund process due to our error in or product defect are the responsibility of our shopping mall and we will make our best effort to process your request as soon as possible.

Returns and Store Credit

Returns are accepted for normal-priced apparel items only. The following items are non-returnable: All items sold during Sale/Promotions, Hot Sale items, Inner Wear (eg. tank tops, tights), Accessories, Shoes, Bags and other stretchable items deemed by us as non-returnable.

All shipping costs for returns will be borne by the customer.

In the event that you wish to return an item, please take clear photos of item with tags intact (the whole item as well as close-ups) and the Delivery Order that came with your order and email to us by replying to order confirmation email within 2 days of receiving your parcel, stating your reason for return.

Returns will be accepted only upon confirmation from our Customer Service Team.

The item must be in its original condition:
- tags intact;
- unused;
- unwashed;
- unaltered; and
- listed in the Delivery Order.

We apologise that returns for any item which does not meet all these five conditions will be duly declined.

There may be a slight variation of +/-2cm in certain cases between the measurements stated and the actual item received. This variance is an acceptable variance and will not render the item to be considered to be sized wrong.

Upon confirmation from our Customer Service, you must send the item back to our warehouse within 10 working days. A Store Credit will be issued when we receive your item. It is recommended that you use registered airmail or courier that allows you to track the delivery. If your net order amount does not qualify for free shipping after the returns, the shipping charge of SGD30.00 will be deducted from the Store Credit due to you. We reserve the right to deduct any cost of providing collection (including any import taxes imposed on your returned package) from your Store Credit. We will not issue any Store Credits if we do not receive your item, and are also not liable for your item should it be lost in transit. Credits are valid for 60 days should be used with your next purchase.  It can only be used in one transaction, and any excess will not be refunded.