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RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]

From Neonmello

  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • RESTOCKED** NM EXCLUSIVE PAULINA TWO-WAY TRENCH SASH DRESS IN NAVY BLUE [S/M/L]
  • Product Description
  • Size Guide
  • Shipping Details
  • Return & Exchange Policy
NM EXCLUSIVE
Holiday-goers, rejoice for this two-way trench dress is made for you! With the weather turning cold, there is no better reason than now to wear this chic trench out. Be it going to the office for daily wear, or bringing it along on a holiday trip, have no doubts that you will be the centre of attention with the trench.

Specifications
Made of quality polyester cotton blend material
Non sheer, fully lined with satin for a luxe finish
Comes with functional side pockets
Features functional front buttons on the lapels
Designed for a modish and feminine fit
Also available in Ash Blue | Camel Brown

Measurements
Sizing is of regular fit.
Fabric material has no stretch.
SIZE SMALL MEDIUM LARGE
PTP 16.5 17.5 18.5
HIP 19 20 21
LENGTH 33.5-34 34-34.5 34.5-35
FITS UK 6-8 UK 8-10 UK 10
Model Laura stands at 173cm, UK 6-8 | Bust 15.5" | Waist 12.5" | Hips 17" & she's wearing Size S.

Laundry Care
To wash the apparel separately, do not soak, no bleach product made be used, hand wash cold.

SINGPOST NORMAL MAIL - (NON-TRACKABLE)

Normal postage is at a standard fee of $1.50 per order regardless of no. of items. It is handled by Singpost. Normal parcels usually arrive within 3-4 working days but may take up to 5 working days from the shipped date, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond the merchant's control. Do note that the merchant does not provide Certificate of Posting (COP) as it incurred additional charge and manpower/time to process it. 

The merchant will not be responsible for any loss mails under any circumstances. As such, trackable posting is advised to have your package reach you safely.


STANDARD COURIER - (registered/trackable) - Via ROADBULL (http://www.roadbull.com)

Highly recommended, preferred mode of delivery. 

Registered mail involves an additional standard charge of S$2.00 regardless of the number of items. This rate has been subsidised by the merchant. Packages usually arrive within 1-3 working days, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond our control.

In the event, if you have a backorder in the order, the package would be on hold & dispatch only when all items are fulfilled. Should you wish to have the available item/s first, you may select the option from the delivery method. Do write in to cs@shopperboard.com if you wish to alter the shipping method. 

You will receive the consignment tracking number (RA NO) after the parcel has been dispatched for the convenience of allowing you to track the status of your parcel. Should there be a failed delivery, Roadbull will get in touch with you to arrange for a re-delivery. 

You may track your parcel status here:

Roadbull - http://roadbull.com

Singpost International mail - http://www.singpost.com/ra/ra_article_status.asp 

DHL Global Mail - https://webtrack.dhlglobalmail.com/

UPS - https://www.ups.com/WebTracking/track?loc=en_us

Return of purchase/s due to misfit

The merchant strongly believes in flexibility and finding the best fit for you, returns and exchange is part of the deal while shopping at the merchant's store.

*** Exchange/return do not apply to items on sale, discounted or bought from a flash sale. For all exchange/returns, customers have to email cs@shopperboard.com prior to mailing the return parcel out. Failure for doing so may result in rejection of returns. By shopping on ShopperBoard, it means that you adhere to all terms and conditions stated. 

If the item doesn't fit you well or you do not wish to have the item, the merchant is more than willing to adhere to the return request, you may choose to credit the balance amount for your next purchase with ShopperBoard, we will issue a credit note to you and you may utilise it in your next purchase, there is strictly no cash refund.

The parcel has to be shipped back to us within 7 working days from the day it is shipped. 

A default $2** would be deducted from the store credit as it is part of the subsidised delivery fee incurred at the initial delivery cost and also transaction and restocking fees involved at the merchant's end.

Your delivery cost for the next order made with the store credit would still be entitled to the subsidised delivery fee. 

Steps to follow:

  • It is advisable to write in to us at cs@shopperboard.com before proceeding with sending the package back. State your order ID & item/s to be returned.
  • Pack the item/s in the original mailer envelope, the cost of the new envelope will not be borne by the merchant. 
  • The package is to be mailed via trackable postage and borne by the customer.

Return Address:

1014 GEYLANG EAST AVENUE 3 #04-228 SINGAPORE 389729

*Do indicate your order number on the parcel

- Item/s must be in original condition, unwashed, unworn.

Do note that there will be no reservation for any exchange item, a store credit will be issued upon successful return, you may use the store credit to purchase the size / new item in a new order. 

Do allow 3-5 working days for the returns team to process the exchange procedure once you have shipped the returned mail.


Defective items

For defective items, please send an email to cs@shopperboard.com with detailed photos of the defect area/s within 1 week from receiving the parcel.

The mechant will review it n a case by case basis. If defect is valid, you can mail it back to them within 7 working days; they will do an immediate exchange once they have received the parcel.

The cost of mailing back will be bear by the merchant and a picture of the parcel stamped before sending out have to be sent to us. In the case when the item is sold out and the merchant is unable to do an exchange, we will issue an email notice crediting the amount to your next purchase via a store credit.

The merchant reserves the right to reject any request for exchange if returned merchandise(s) do not meet their requirements or when customer failed to provide proof of purchase.

Please take note that there might be a small difference in measurements by 0.5"-1" due to mass production. All measurements stated are approximate plus/minus. The true colour of an item may also vary slightly due to strong studio lighting/inevitable discrepancies arising from individual computer resolutions. Items with minute imperfections such as crease marks, loose threads, small thread bumps, slight stains within the size of 1cm, are not considered defects, as long as they do not affect the overall look of the item. The above-mentioned are not considered defect attributes and are therefore non-eligible for returns.

DO NOTE: Item must be in the original package, unworn and unwashed state in order to be acknowledged.

Sale items are strictly non-exchangeable nor refundable. All valid exchange items have to be mailed back within 7 working days upon confirmation of exchange from the merchant; after which, the exchange will be deemed as invalid. Orders made are non-cancellable, and applies to all orders. However, under unique circumstances, store credits may be issued for cancelled orders.

Size

  • SMALL
  • MEDIUM
  • LARGE
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S$38.90

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