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Poise Cap Sleeve Floral Dress

by Ohvola

S$ 20.90

  • Product Description
  • Shipping Details
  • Return & Exchange Policy

Specially Manufactured by Ohvola

Poise is an effortless piece that can be worn in two ways, either cap sleeves or off shoulder. With this dainty piece, you can go from work to after-hours with ease and style. Comes with functional front pockets. Concealed back zip. Inner-lined.

XS: 14-15”ptp 12"waist 16.5-17.5”hips 33.5”length
S: 15-16”ptp 13"waist 17.5-18.5”hips 33.5”length
M: 16-17”ptp 14"waist 18.5-19.5”hips 34.5”length
L: 17-18”ptp 15”waist 19.5-20.5”hips 34.5”length

Model stands 1.75m, wears uk 6-8 and size s

All Singapore orders are delivered via Ninja Van unless otherwise stated. 

 

The merchant will not be liable for incorrect or incomplete address provided by the customers and order may be subjected to top-up for re-delivery.

Please refer to the table below for more information.

Local Shipping Mode  Delivery Time frame  Rate 
Standard Courier   2-4 working days Free for orders above $100. Otherwise, $2
Express Courier   1-2 working days  $4.50 flat rate


Delivery Charges

Charges shown are partially subsidised by the merchant. Complimentary Local Standard Courier is offered for purchases above $100 in a single order.

Do you accept returns?

Yes. The policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately the merchant is unable to offer you a return. To be eligible for a return, your item must be new, unused and in the original packaging with tags. The merchant does not do returns for refunds. Once your return is received and inspected, we will notify you of the approval or rejection of your return. If you are approved, an online credit note will be created under your account within a few working days. Kindly note that purchases made using this credit note will not be entitled for a subsequent exchange or return. Non-returnable items: gift cards, sale items.


How do I return the item?

To return your product, you will be given a return address upon contacting [email protected]. All return shipping fees due to sizing issues will be borne by the customer. Shipping costs are non-refundable. If you are shipping an item over, you should consider using a trackable shipping service or purchasing shipping insurance. The merchant is unable to guarantee that they will receive your returned item via a non-trackable shipping service.


Do you accept exchanges?

Yes. The merchant only replaces items if they are defective or have sizing/fit issues. They will be more than happy to accept a return for a one-for-one exchange of the exact item in the original colour. In the event that it is no longer available in the original color, you may opt for other colours available for that design. Kindly note that an exchange is only applicable subjected to stock availability. In the event that an item is out of stock or one-sized, you may opt for an online credit note. Kindly note that purchases made using this credit note will not be entitled for a subsequent exchange or return. Non-exchangable items: gift cards, sale items.


How do I exchange my item?

For exchanges due to sizing/fit issues, the customer will be required to top up an additional $4.50 to have the replacement item sent and exchanged by the courier company. *For regular orders, the merchant absorbs part of the local standard courier costs, therefore the outgoing shipping charge for Standard Courier is $2.00. Alternatively, you may do an exchange on the spot at the merchant's office located in Ubi. No additional fee is required.

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