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(Pre-order) Mila Button Down Floral Dress

by Lovelle.sg

S$ 32.90

  • Product Description
  • Shipping Details
  • Return & Exchange Policy

Details

Made of polyester blend

Not sheer

Back zip

Measurements

Size S

PTP: 46cm, Waist: 68cm, Length:113cm

Size M

PTP: 88cm, Waist: 72cm, Length:114cm

Size L

PTP: 92cm, Waist: 76cm, Length:115cm

Size XL

PTP: 94cm, Waist: 78cm, Length:116cm

*All pre-orders items will arrive in 2 weeks

All orders are processed and shipped within 2 working days upon receipt/verification of payment.

Your order may be split into separate parcels if there are any size and weight constraint.

If your order includes backorder item(s), it will only be shipped once your backorder items arrive.

Mode of delivery Cost Delivery lead time Free shipping for purchases above**
SingPost normal mail* Free 2-5 working days N.A.
SingPost registered mail** SGD 2.50 1-3 working days Above S$80
Standard local courier** SGD 4.00 1-3 working days N.A.
Standard local courier (Next day delivery)** SGD 5.00 1 working day N.A.

Note:

* There is no tracking number issued by SingPost for SingPost Normal Mail option. As such, should there be any lost mail, the merchant will not be liable. 

**All packages can be tracked for both Singapore Registered Mail and Standard Local Courier options. A notification email will be sent after each package has been shipped.

The merchant aims to provide satisfactory service to all the customers. Hence, they do accept exchange if the conditions are met. 

Can I return your item?

  • Yes, you can. All exchanges must be made within 7 working days upon receipt of your order.
  • To be eligible for an exchange or return, all items returned must be in the original condition, unwashed and packed in the clear bag sent.
  • Orders placed using ShopperBoard credit could not be returned.
  • All accessories are not eligible for an exchange.
  • All out of stocks items cannot be exchanged or refunded. 
  • Sales or promotional items cannot be exchanged or returned. Return or exchange is only applicable to regular price item.
  • The merchant reserves the rights to refuse the exchange should the above conditions are not met.

How do I return an item?

  • Please email to [email protected] to obtain an approval first
  • Indicate your name and ShopperBoard 4 digit order number on the returned package that you will send to the merchant
  • Send your parcel back to the merchant using delivery with tracking number* provided 
  • Returned address: My Mailbox 88395 Singapore 919191
  • All return item will be processed within 14 working days from the date we have received the parcel 

*The merchant strongly encourages that your return mail is sent by delivery with tracking number provided as they will not be liable for my lost mail using non-traceable mailing options. 

How will I receive my refund?

  • The merchant will refund the item amount equivalent to the purchase price of the item (s) returned. 
  • Cash refund is not applicable. The merchant will reimburse as ShopperBoard credit and will be issued to your account. 
  • All postage fee incurred will not be refunded. 

Do I need to pay to return my items?

  • There is no service fee charge for the return parcel.
  • The only fee charged is the re-delivery fee incurred. The mercahnt will deduct S$3.90 from the ShopperBoard credit. 
  • All exchange items will be sent back to you back registered mail. 

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