Please refer to our Product Care page here. 

All confirmed orders (without backorder) will be processed within 3-5 working days.

You can opt for:

1. Standard Courier: S$3.50 (1-3 working days to reach your doorstep)
2. Self-Collection at our 3 Retail Stores: Free of Charge (3-5 working days to be delivered to your preferred location)
3. Self-Collection at our HQ: Free of Charge

Enjoy complimentary courier for local orders above S$80.00.

Shipping charges for overseas parcels are dependent on the shipping country and will be calculated at checkout.


For more information, please visit our Ordering & Shipping page here.

We process returns for online purchases of regular-priced items, within 14 days from the shipping date/from the date of delivery to retail stores.

Store credits will be issued with a three-month validity period, which you can use to offset your next online and in-store purchase.

For more information, please visit our Returns & Exchanges page here.