Footwear size guide
The Dancing Jewels footwear is true to European sizing unless stated otherwise.
E.g of Footwear chart for reference only. Individual measurements may differ for design of the shoes. Please refer to product page for more details.
*Strictly for reference only
You may also refer to the below size conversion chart for reference
There is no tracking number for normal mail and the merchant will not be liable for any lost packages as the item cannot be tracked as much as they would love to help you. The merchant strongly recommends the Smartpac or Standard Courier option.
Singpost takes up to 3 working days (Excludes Saturday, Sunday and Public Holidays).
Items via Smartpac will be delivered to the letterbox if nobody receives it when the Postman delivers to the door step. If Singpost is not able to fit the package into the letter box (E.g They do not have access to the back of the letter box for certain Condos), they will leave a collection slip to collect the package at the stated post office within 10 working days before the package gets returned to us.
Flat rate of $3 for min. purchase of SGD 50
Complimentary Smartpac/ Courier for min. purchase of SGD 100
Item can be tracked at http://www.singpost.com/track-items
The SM Tracking number will only reflect status when package is about to be delivered (likely on the same day)/ has already been delivered.
Roadbull takes up to 3 working days (Excludes Saturday, Sunday and Public Holidays)
Contact number is required.
Item can be tracked at https://www.roadbull.com/
Flat rate of $3 for min. purchase of SGD 50
Complimentary Smartpac/ Courier for min. purchase of SGD 100
A top up of $3 from the usual standard courier method is required.
Payment has to be received by 2PM for item to be delivered on the next working day.
Do email cs@shopperboard.com for express courier requests.
Please note that the refund policy is only in terms of credits.
Requests for exchanges other than the above reasons will not be entertained. Please note that the merchant does not accept returns if the size or cutting doesn't fit. Do check the measurements and specifications as provided in store.