Choosing the right necklace length is an important step to frame your face and showcase your gemstones effectively, and augment any outfit which you have in mind. This size guide will assist you with your next necklace purchase. First, learn how and where different necklace lengths fall on the body for women. Second, discover guidelines for choosing the desired necklace length for your neck, height, face and body type.

Conversion

1 inch = 2.54cm
0.5 inch = 1.27cm

What is your Shipping policy?

We have FREE shipping for orders once an order amount is reached. For orders below the stated order amount, a delivery fee will be applicable. All orders are fulfilled via Singapore Post. Estimated shipping times are listed in the table below.

Do you offer international shipping?

Yes! We offer to ship WORLDWIDE to over 200 countries! Courier used is Singapore Post, a recognized global leader in freight solutions and e-commerce logistics.

For more information about Singapore Post, please refer to the following link:

https://www.singpost.com/about-us

How can I track my order?

Go to https://www.singpost.com/track-items and enter your tracking number to see the status of your order delivery. Please allow some time for the Singapore Post website to reflect the status of your order. This could take up to a couple of hours after you receive the delivery confirmation email from us.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us by replying to the order confirmation email.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email by replying to the order confirmation email.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.