1. instantly after check out, you will receive your order confirmation email. it is very important to confirm that you've entered your full address including your unit number. 
2. within 48 hrs after receiving your order confirmation email, you will receive your shipping confirmation email which will contain your tracking information.
3. you will then receive your purchase fast within 2-5 business days after your shipping confirmation. 

local pick up details:

1. during checkout select "Pick Up (Location: Vancouver)".
2. instantly after check out, we will send you your order confirmation email.
3. please reply to this email with a time and date that works best for you and we will have your order prepared at your earliest convenience. we are located right beside king edward station.

for any and all questions email us at [email protected]