General Size Chart

Woman Body Measurement

Useful Information

All measurements are measured in inches. In order to convert to CM, please multiply by 2.54.
Remember to factor in the multiplication of 2 in order to get circumference.
E.g circumference of waist in CM = measurement in inches x 2.54 x 2.

Pit-to Pit (PTP) measures the length between the two pit areas of the dress/blouse when it is laid flat. This is the same type of measurement for waist, hips, cuff etc. To get the circumference, multiply all measurements by 2.

If your still unsure, feel free to drop us a note to support@lovefioyo.com.
We are always ready to help you!

Processing Time

Please allow up to 2 working days for payment verification & administrative processes.

Singapore Standard Courier Delivery

We would strongly suggest using a courier service with traceable system for your parcel.

Therefore, we are pleased to offer a flat rate at S$6 for your parcel delivery.

Delivery shall take about 3-4 working days, exclude processing time.

We offer FREE Standard Courier Delivery service for orders above SGD$150. 

Singapore Express Delivery

Courier pick up and delivery the next day.

We are pleased to offer a flat rate of SGD$12 per order with traceable system.

Delivery shall take about 1-2 working days, exclude processing time.

Restricted Areas for Singapore:

Army Camps
Changi Airport
Jurong Port Road
Jurong Island

Accessories, including bags are not applicable for return due to hygiene reasons.

Sale merchandises are not entitled for returns or exchanges.

There are no cash/credit card refunds and no shipping postage or shipment/ delivery fees will be reimbursed.

Kindly ensure your return fulfills the following conditions:

1. Item is returned and should reach us within 14 days (local orders) or 28 days (overseas orders) from the date of delivery with a valid Order Reference Number.
2. Item is in original condition, unwashed, unworn and with all tags and labels intact.

• Return/ exchange arrangement is agreeable via email by both parties.

• The Customer is required to send the picture of manufacturer’s deflect or the wrong item to the Company attached to the email.

And acceptable reasons stated as below:

• Return due to Manufacturer’s Deflect

• Return due to Wrong Item Received

The return process shall follow:

We will provide the Return Form and other necessary information in the email upon agreement for the return process.

Pack the item(s) properly into our reusable bag and insert the completed Return Form into the parcel.

Replacement item will be mailed to you within 3 working days of processing time after the parcel has been received by our Company, subject to availability of the product.

In the event that the particular product is out of stock, the Company shall offer refund in the form of store credit to your account within 3 working days upon receipt of the product.

Loss of Item Liability

Please be advised that we hold no liability for any lost-in-mail scenarios where normal postage is chosen. Registered/Courier mail is always strongly recommended to avoid complications.

For return, please ensure that the product is sent back to us via traceable mode as we will not be responsible for any lost mail too.